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How 77aci Handles Your Personal Information

When you open an account with 77aci and fund it through bKash, Nagad, or Rocket, you share information with us.

Account data protectedbKash, Nagad, Rocket payment data handled responsiblyYour rights, clearly statedContact us to request changesBangladesh-focused data practices
77aci How 77aci Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption across account data and payment records, covering bKash, Nagad, and Rocket transactions. Our security measures are reviewed regularly, and unusual login attempts trigger an OTP verification step sent to your registered mobile number. Cookie settings, data retention periods, and your right to request deletion are all part of how we manage this policy in practice.

Payment Data Encryption

Your bKash, Nagad, and Rocket wallet details are encrypted at the point of entry and stored in a separate, access-restricted environment — not alongside general account records.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. We do not use third-party advertising cookies that track you across other websites.

Data Retention

Active account data is kept as long as your account is open. After closure, we retain records for the period required under applicable law, which varies by jurisdiction and eligible region.

Account Security Steps

Every login from a new device triggers an OTP sent to your phone. If you believe your account has been accessed without your permission, contact support immediately to freeze activity.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review the data we hold, correct an inaccuracy, or ask us to delete your account information, reach out through any of the channels below. We respond to data-related requests as a priority. Availability of our services depends on your local law and eligible regions, but your right to ask about your own data is always open.

Team online

Email Support

Send your data request to our support email address. Include your registered phone number so we can verify your identity before acting on the request.

Live Chat

Open the chat widget inside your account dashboard. Our team can confirm what data categories we hold and walk you through how to request a copy or correction.

Account Dashboard

Log in and visit your profile settings. From there you can update your contact details, review linked wallet methods like bKash or Nagad, and manage communication preferences.

Your Privacy Questions Answered

These are the questions we get most often about how 77aci manages personal data. If your question is not covered here, our support team can give you a specific answer based on your account.

We collect your name, phone number, email address, and the payment method you register — such as bKash or Nagad. We also log your device type and IP address for security purposes.

Yes. Your bKash, Nagad, or Rocket wallet number is stored in encrypted form. It is only accessed during a transaction you have authorised and is never shared with third parties for marketing.

You can. Send a request through live chat or email with your registered phone number for identity verification. We will compile and send your data record as quickly as we are able.

Contact support via live chat or email and submit a deletion request. We will remove your personal data subject to any legal retention obligations that apply in your jurisdiction and eligible region.

We do not sell your data. We may share it with payment processors — for example, to confirm a Rocket or Nagad transaction — and with fraud-prevention services. We do not share data with advertisers.

After closure, we hold your data for the period required under applicable legal obligations. The exact duration depends on the laws of your jurisdiction and the eligible regions where our platform operates.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.